October Release Notes: Announcing In-App Chat!

Release Notes highlight recent product improvements we’ve made so you can easily stay up to date on what’s new.

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Featured Update

In-App Chat

We’re thrilled to announce a brand new game-changing feature — HIPAA-compliant in-app chat between providers and DynamiCare members!

With this new feature, coaches and providers can contact members directly in their DynamiCare app and send them messages through a totally secure channel. Multiple providers can communicate with a member to better coordinate care, or chats can occur one-on-one with a single provider.

In-app chat is superior to text messaging in multiple ways:

  • Chat is secure and HIPAA-compliant (whereas SMS messaging is not).

  • Chat allows for clinical supervision, tracking and analysis of all messages.

  • Chat is more fun and engaging for the member with gifs, emojis, attachments and more!

The sky is the limit on how we will continue to develop this feature! We are considering many future possibilities including peer-to-peer support groups, AI-based textual analysis of chat for signs of relapse, and more.

What’s New

  • Flexible Medication Adherence - In addition to our existing medication checks for MAT like suboxone and methadone, we can now monitor and reward any type of medication in a pill format! We often receive requests to monitor medications like adderall, antabuse, antidepressants, bipolar meds, and even birth control. Now providers have the ability to add video-verified medication checks for any type of medication. We look forward to helping more people take their medications on time and more consistently!

  • Crash fixes, bug fixes, and technology updates - We’ve been working hard behind the scenes to squash bugs and make the technology updates necessary for future speedy and stable development! We’re more ready than ever to keep rolling with new features this Fall.

Community Update

Reflecting on National Recovery Month

Last month was National Recovery Month, and our recovery coaches stepped up by creating several video compilations of some amazing personal stories and testimonies!

We feel so grateful to be able to contribute to the broader recovery community, and we continue to be inspired and humbled by the strength of the members we serve.

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